We want you to be happy with your purchase.
In order to ensure quick turn-around for your return, we ask you that obtain a Return Merchandise Authorization number (RMA) from us prior to returning the purchase.
Praetorian Defense Inc. is happy to accept returns on items that are new and unused with the original manufacturer’s packaging, or items that are defective, within 90 days of purchase.
In cases where an item is defective or the wrong item is received, Praetorian Defense, Inc. is happy to pay for the return shipping. In cases where the customer decides they no longer want an item, the customer covers the return shipping.
Unfortunately, Praetorian Defense, Inc. is unable to accept returns or exchanges for the following:
• Apparel items that have been worn, altered, or tags removed.
• Underwear (boxers, briefs, etc.) and face coverings (face masks, neck gaiters, and shemaghs). This is due to health code violations.
- All underwear sales are final. This includes all compression shorts/pants.
- Due to COVID-19 and the nature of face masks, neck gaiters and shemaghs being worn on the face, we are not able to accept any returns on these items.
• Ammunition. Due to safety considerations, all ammunition sales are final.
Any firearm purchased from Praetorian Defense, Inc. can be returned to us, as long as it has not been picked up from the receiving FFL dealer. Once a firearm is transferred to you from the FFL dealer, we are no longer able to accept a return.
While the firearm is still in the possession of the FFL dealer, please inspect the firearm thoroughly to ensure that there are no visible defects. If you notice anything out of the ordinary, please contact us before picking up the firearm from your dealer. We can arrange to have it returned to us, and upon delivery and careful inspection of the firearm, we will provide you with your choice of either a replacement, if available, or a refund of the firearm.
To begin the return process please contact us at email@example.com . If you have any questions, please contact customer service at (352) 437-8660. Please see the contact us for more information on hours and days of operation.